Privacy Statement

Overview of privacy statement

Scope 
We gather certain types of information about our users, therefore, we feel that you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement fully explains what information we gather and how we use it and protect it. This notice provides a summary of the full Silvia Latham Consultancy Privacy Statement. Both the notice and the Silvia Latham Consultancy Privacy Statement apply to information collected by Silvia Latham Consultancy via the www.silvialatham.com website and in any manner described in the Silvia Latham Consultancy Privacy Statement.

Personal Information collected on our ‘Booking form’ Service
e collect personal data about you when you enroll as a learner. We may use the data we collect from you to inform you of Silvia Latham Consultancy related courses and products that match your profile as a learner.

Information collected by our ‘Contact Form’
This information is collected for the purpose of contacting users with a view of responding to their queries. The information collected in this way is used for no purpose other than this.

Statistical information about Traffic to our Site
We use cookies and statistics software to keep track of how you interact with our website and to target advertising.  However, we do not correlate this information with data about individual users. We do break down overall usage statistics according to where users linked to us from and about their browsers type by reading this information from the browser string (information contained in every user’s browser)
You may also turn cookies off in your browser. However if you do so, you may not be able to use certain features on the website.

Information Collected by our ‘Tell a Friend’ Service

Our users can choose to forward a link to our site to someone else by clicking ‘Tell a Friend’. The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

Important Information

Your personal data is protected by UK data protection law. You can find the details for the UK Information Commissioner at www.informationcommissioner.gov.uk.
You can access more information on our privacy practices in the full privacy statement set out later in this document

How to contact us

To obtain a copy of your personal data, to correct inaccuracies or if you have any queries or concerns about how we handle your personal data, please contact:  Silvia Latham Consultancy, 88 Greenway Close, N11 3NT 07985465031 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Full Privacy Statement

By using this website you accept the terms of this privacy statement, the copyright statement and the terms and conditions on this website.

Our commitment to privacy

This privacy statement explains how Silvia Latham Consultancy (referred to as "we", "us" or Silvia Latham Consultancy) collects information from you via the website or in any manner expressly described in the privacy statement and how this information is then used. When you provide us with your personal data you consent to us processing all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions, comments or concerns about how we handle your personal information, please ring us on 07985465031 or email us.
Please read below for more information about our policies and practices in relation to your personal data.

Giving information for other people

When you give us information about another person, the other person must have agreed to let us process all their personal data, and you receive any data protection notices form them.
When you send information for someone else, you are confirming that you have told them which data they must give; which information is voluntary and how they can access and, if necessary, correct the data we hold about them.

The information we collect during the enrolment process

When you enroll with us, you (or the person enrolling you) must tell us:

• Your full name,
• your address (and correspondence address if different),
• your primary telephone numbers,
• where did your hear about us.

Keeping you informed 

The Silvia Latham Consultancy will use your information to send you regular updates about:

• our services,
• additions to the website
• specific activities such as customer feedback surveys

If you enroll on a Silvia Latham Consultancy course but do not wish to receive this information, you can inform us via our website via email or telephone. If at any time, you change your mind about receiving updates, you can change your preferences by contacting us by email or phone.

Requests for information

If you are not registering for a course but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request.

Protecting your personal information

We are registered as a data controller (in our registered company name of Silvia Latham Consultancy in line with the UK Data Protection Act, 1998. As a registered data controller, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. All parties with access to your information are subject to confidentiality obligations. If you think someone else knows your password, or is using it, tell us immediately and we will investigate, and provide you with a new password.
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.

Keeping your personal data

We keep personal data:

• For as long as is necessary to fulfill the purposes we collected it for; 
• as required by law; or 
• to enforce or defend claims.

Cookies and other technologies

Cookies
Cookies are small text files which are sent to your browser by a web server and stored on your personal computer's hard disk. We use cookies on our site to:
cut down the number of times you have to type in data; record the success of advertising, to target advertising and to track visitors usage.
The cookies used on the website do not collect your personal information.
As explained above, you can disable cookies but if you do, you may not be able to use certain features on our site and you may need to enter your password more frequently.

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Some of our web pages may contain invisible electronic tags that allow us count users that have visited certain pages. These files are only used to identify which advertisements bring customers to our website and you cannot be identified by them. They are not issued by us but by the relevant advertising provider. You can find out more about cookie type devices issued by third party advertisers by clicking through to the website operated by the relevant advertiser.
In any event, you can find out more information about electronic tags, if you go to the 'All About Cookies' website.

Links
Our website contains links to other websites. We are not responsible for the privacy policies of other sites and we advise you to read the privacy statement of every website that collects personal information from you.

Security
SilviaLatham.com operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.